Contact Our Support Team

Reach Out for Assistance

Need help with your package forwarding needs? Our dedicated support team is here to assist you every step of the way. Get in touch with us for any inquiries or support.

Contact Us Now

Phone

Call us at (123) 456-7890 for immediate assistance. Our lines are open Monday to Friday, 9 AM to 6 PM CET.

Email

support@senditaly.com

Address

Visit us at 5678 Via Roma, Milan, Italy 20100

Submit Your Inquiry

Have questions or need help with your shipment? Fill out the form below, and our team will get back to you promptly.

Submit Request

Terms & Conditions

User Agreement

By accessing SendItaly.com, you agree to comply with our terms and conditions. This includes adhering to all applicable laws and regulations, and not using the service for any unlawful purposes.

Service Usage

Our package forwarding service is intended for personal use only. Users are prohibited from reselling or distributing products obtained through our service without proper authorization.

Privacy Policy

We are committed to protecting your privacy. All personal data collected is handled in accordance with GDPR guidelines. Please refer to our Privacy Policy for more details.

Payment Terms

Payments must be completed before shipment. We accept multiple payment methods, including credit cards and PayPal. All transactions are secure and encrypted.

Liability Limitations

SendItaly.com is not liable for any damages or losses resulting from the use of our service, including delays or errors in delivery. Our liability is limited to the cost of the service provided.

Customer Support FAQs

Find answers to common questions about our services and support.

How can I contact customer support?

You can reach our customer support team via email at support@senditaly.com or by calling our hotline at +39 123 456 789.

What are your customer service hours?

Our customer service is available Monday to Friday, from 9 AM to 6 PM CET.

How do I track my package?

Log into your account on SendItaly.com and navigate to the ‘My Orders’ section to track your package.

What should I do if my package is delayed?

If your package is delayed, please contact our support team for assistance. We will investigate and provide updates as soon as possible.

Can I change my delivery address after placing an order?

Yes, you can change your delivery address by contacting our support team before the package is dispatched from our warehouse.

What is your return policy?

Returns are subject to the policies of the original retailer. Please contact them directly for return instructions.

How do I report a damaged package?

If you receive a damaged package, please take photos and contact our support team immediately for further instructions.

Do you offer insurance for shipments?

Yes, we offer optional insurance for shipments. Please select this option during checkout for added protection.

What payment methods do you accept?

We accept payments via PayPal, credit cards, and bank transfers. All transactions are processed securely.

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Get in Touch with Us

Have questions or need assistance? Our dedicated support team is here to help you with any inquiries or concerns. Contact us today to experience exceptional customer service.